Although the use of “content intelligence” may seem like something you might start in the future, not only is it “now”, but there are several content intelligence habits you can adopt without diving into a life-changing marketing (or software) investment. These small activities can be leveraged to give your brand the boost it needs to stay ahead of the competition, and continue to engage your customers, both present and potential.
Content intelligence may be “all the rage”, but before your marketing team decides they need to jump on the bandwagon, buying the latest software to help their content strategy, it is important to understand (in detail) how content intelligence can truly make a difference. Many marketers are becoming masters of content which brings consumers into the funnel; they can create content that attracts leads, but may not know how to continue providing content which leads them to the bottom, or truly understand how specific pieces of content are affecting sales. However, content intelligence can dig deeper into data you may already have (or have access to), but have yet to pull out and evaluate. This will help you bridge the gap between what you THINK your customers want and what they really DO want, moving away from guessing and towards accurate data.
The online world...the entire world, for that matter…is overrun with content. Nevertheless, has every problem, every pain point, every consumer’s question been answered? The simple answer is: of course not. If it were, there would be no reason to add more content to the world. We, as marketers, understand that consumers are looking for more detailed answers, and we want to provide them with the information they are seeking. However, with so much out there, they could spend hours, days, or weeks wading through it.